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fetch messages,drafts for given customer

fetch messages,drafts for given customer

Path Parameters
    departmentUUID string required
    userUuid string required
    customerUuid string required
Request Body required
    lastMessageReceivedOn date-time
    messageUuidsReceivedAtSameTime string[]
    maxResults int32
    fetchDrafts boolean
    maxDraftsToBeFetched int32
    protocolsSupported string[]

    Possible values: [TEXT, EMAIL, VOICE_CALL, NONE]

    typesSupported string[]

    Possible values: [DRAFT, DISCARDED_DRAFT, OUTGOING, INCOMING, NOTE]

    isManual boolean
    tags object[]
  • Array [
  • tagTypeUuid string
    value object
  • ]
  • metaData object
    property name* string
    messagePurposesSupported string[]

    Possible values: [F, OPTIN_APP, OPTIN_REJ, OPTIN_REQ, OPTIN_ACT, D, PDINOTIFY, INS_NOTIFY, INSPECT_RESTORED, TECH_INS_NOTIFY, VWA_REGULAR_MANUAL, VWA_TECH_MANUAL, VWA_TECH_AUTO, APPT_ESTIMATE_SIGN_REQUEST, AUTORESPOND, CONSENT, TIRE_PROFILE_INSP, TIRE_RECOMM_APPROVAL, W, P, R, S, A, CIWNotOp, PR, APR, AUTOMATIC_PREQUALIFICATION, AC, AU, AD, V, TF, CF, CWM, AER, ATR, OOO_DELEGATION_DELEGATEE_NOTIFY, DELEGATION_OOO_NOTE, MANUAL_DELEGATION_NOTE, MANUAL_DELEGATION_NOTIFICATION, MESSAGE_SEND_FAILURE_NOTIFICATION, UNASSIGNED_MESSAGE_NOTIFICATION, AUTOCSI_FAILED_NOTIFICATION, AUTOCSI_SENT_MANUALLY, TIRE_RECOMMENDATION_MANUAL, CUSTOMER_DOCUMENT_VERIFICATION, PAYMENT_MANAGER_APPROVAL_PAYMENT_REQUEST, PAYMENT_MANAGER_APPROVAL_NAME_MATCHING, MDLCACT, RECALL, PDMSG, NE, APPNOTIFY, MDLLACT, DRIV_CALL, PDM_CALL, FDNOTIFY, CARDDELETE, WTNS, FinInviteM, FIN_ALERT, PAY_RCPT, REF_RCPT, SCH_TXT, CIWOptIn, MDLLRSA, MDLCWSA, MDLCASA, PDNOTIFY, CASessStrt, PDNOTES, DRIV_SA, DRIV_PDM, ACNOT, APP_NOTIF, AUTH, JAUTH, LEAD_NOTIF, CardSave_RCPT, DO_VEH_OPT_ALERT, OPT_OUT, REF_REQ, MPI_AUTO, MPI_NOTIF, MPI_MANUAL, LEAD_NOTIF_MISSED, WFR, CUSTOMER_SENTIMENT_STATUS, BDC_CALL_FORWARD, FOLLOWUP, THREE_D_S_APPROVAL, THREE_D_S_APPROVAL_UNDO, SIGNED_INVOICE_NOTIFICATION, INCOMING_MESSAGE, COMMUNICATION_PREFERENCE_CHANGE_NOTIFICATION, UBER_RIDE_COMPLETION, UBER_RIDE_CANCELLATION, SHARED_RIDE_MESSAGE, THREAD_OWNERSHIP_CHANGED_NOTIFICATION, USER_ONBOARDING_INVITE, OUT_OF_OFFICE_TURN_OFF_REMINDER, RETRY_AUTORESPONDER, DUE_FOLLOWUPS_NOTE, DO_NEG_AMT_ALERT, PAYMENT_FIRSTTIME_CUSTOMER, OPB, MBNOTES, SIGNED_ESTIMATE_NOTIFICATION, RSNOTES]

Responses

OK


Schema
    messagesMap object
    property name* object[]
  • Array [
  • id int64
    uuid string
    messageType string
    protocol string
    fromName string
    fromNumber string
    toName string
    toNumber string
    messageSize int32
    sentOn date-time
    receivedOn date-time
    tags string
    emailMessageId string
    communicationUid string
    messagePurpose string
    deliveryStatus string
    dealerDepartmentUuid string
    twilioDeliveryFailureMessage string
    numberofMessageAttachments int32
    isManual boolean
    customerUuid string
    customerName string
    dealerUuid string
    dealerAssociateUuid string
    isRead boolean
    isArchive boolean
    messageExtnDTO object
    messageUuid string
    messageBody string
    subject string
    draftMessageMetaDataDTO object
    messageUuid string
    status string
    scheduledOn date-time
    reasonForLastFailure string
    addSignature boolean
    messageMetaDataDTO object
    messageUuid string
    metaData string
    docFiles object[]
  • Array [
  • docFileName string
    fileExtension string
    mimeType string
    originalFileName string
    docSize string
    thumbnailFileName string
    mediaPreviewURL string
    messageUuid string
  • ]
  • messagePredictionDTOSet object[]
  • Array [
  • messageUuid string
    predictionFeature object
    predictionFeature string
    prediction string
    metadata string
    messagePredictionFeedback object[]
  • Array [
  • messagePredictionID int64
    userFeedback string
    feedbackReason string
    userUUID string
    departmentUUID string
  • ]
  • ]
  • messageTags object
    tagTypes object[]
  • Array [
  • uuid string
    dealerUuid string
    name string
    displayName string
    description string
    dataType string

    Possible values: [BOOLEAN, STRING, NUMBER]

    iconResourceId string
    rank string
    parentTagTypeUuids string[]
    apiPaths object
    searchTags string
    getTagDetails string
    uiFilteringAllowed boolean
    uiStyle string
  • ]
  • tags object[]
  • Array [
  • tagTypeUuid string
    referenceIdentifier string
    value object
    primaryAttribute object
    value string
    secondaryAttributes object[]
  • Array [
  • value string
  • ]
  • parentTags object[]
  • Array [
  • tagTypeUuid string
    referenceIdentifier string
  • ]
  • ]
  • ]
  • requestUuid string
    errors object[]
  • Array [
  • errorCode string
    errorDescription string
    errorUID string
  • ]
  • warnings object[]
  • Array [
  • warningCode string
    warningDescription string
  • ]
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