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save a bot message​

save a bot message

Path Parameters
    departmentUUID string required
    userUUID string required
Request Body required
    uuid string
    messageAttributes object
    body string
    type string

    Possible values: [DRAFT, DISCARDED_DRAFT, OUTGOING, INCOMING, NOTE]

    protocol string

    Possible values: [TEXT, EMAIL, VOICE_CALL, NONE]

    purpose string

    Possible values: [F, OPTIN_APP, OPTIN_REJ, OPTIN_REQ, OPTIN_ACT, D, PDINOTIFY, INS_NOTIFY, INSPECT_RESTORED, TECH_INS_NOTIFY, VWA_REGULAR_MANUAL, VWA_TECH_MANUAL, VWA_TECH_AUTO, APPT_ESTIMATE_SIGN_REQUEST, AUTORESPOND, CONSENT, TIRE_PROFILE_INSP, TIRE_RECOMM_APPROVAL, W, P, R, S, A, CIWNotOp, PR, APR, AUTOMATIC_PREQUALIFICATION, AC, AU, AD, V, TF, CF, CWM, AER, ATR, OOO_DELEGATION_DELEGATEE_NOTIFY, DELEGATION_OOO_NOTE, MANUAL_DELEGATION_NOTE, MANUAL_DELEGATION_NOTIFICATION, MESSAGE_SEND_FAILURE_NOTIFICATION, UNASSIGNED_MESSAGE_NOTIFICATION, AUTOCSI_FAILED_NOTIFICATION, AUTOCSI_SENT_MANUALLY, TIRE_RECOMMENDATION_MANUAL, CUSTOMER_DOCUMENT_VERIFICATION, PAYMENT_MANAGER_APPROVAL_PAYMENT_REQUEST, PAYMENT_MANAGER_APPROVAL_NAME_MATCHING, MDLCACT, RECALL, PDMSG, NE, APPNOTIFY, MDLLACT, DRIV_CALL, PDM_CALL, FDNOTIFY, CARDDELETE, WTNS, FinInviteM, FIN_ALERT, PAY_RCPT, REF_RCPT, SCH_TXT, CIWOptIn, MDLLRSA, MDLCWSA, MDLCASA, PDNOTIFY, CASessStrt, PDNOTES, DRIV_SA, DRIV_PDM, ACNOT, APP_NOTIF, AUTH, JAUTH, LEAD_NOTIF, CardSave_RCPT, DO_VEH_OPT_ALERT, OPT_OUT, REF_REQ, MPI_AUTO, MPI_NOTIF, MPI_MANUAL, LEAD_NOTIF_MISSED, WFR, CUSTOMER_SENTIMENT_STATUS, BDC_CALL_FORWARD, FOLLOWUP, THREE_D_S_APPROVAL, THREE_D_S_APPROVAL_UNDO, SIGNED_INVOICE_NOTIFICATION, INCOMING_MESSAGE, COMMUNICATION_PREFERENCE_CHANGE_NOTIFICATION, UBER_RIDE_COMPLETION, UBER_RIDE_CANCELLATION, SHARED_RIDE_MESSAGE, THREAD_OWNERSHIP_CHANGED_NOTIFICATION, USER_ONBOARDING_INVITE, OUT_OF_OFFICE_TURN_OFF_REMINDER, RETRY_AUTORESPONDER, DUE_FOLLOWUPS_NOTE, DO_NEG_AMT_ALERT, PAYMENT_FIRSTTIME_CUSTOMER, OPB, MBNOTES, SIGNED_ESTIMATE_NOTIFICATION, RSNOTES, READY_TO_SEND_NOTIFICATION, VOICEBOT_ASSIST, VOICEBOT_ASSIST_BOOK_AN_APPOINTMENT_REPLY, VOICEBOT_CALL_SUMMARY]

    isManual boolean
    numberOfMessageAttachments int64
    subject string
    messageSendingAttributes object
    recipientCommunicationValue string
    senderName string
    recipientName string
    senderCommunicationValue string
    messageDeliveryAttributes object
    sentTimestamp date-time
    receivedTimestamp date-time
    deliveryStatus string
    deliveryFailureMessage string
Responses

OK

Schema
    requestUuid string
    status string

    Possible values: [SUCCESS, FAILURE]

    messageUuid string
    errors object[]
  • Array [
    • errorCode string
    errorDescription string
    errorUID string
  • ]
    • warnings object[]
  • Array [
    • warningCode string
    warningDescription string
  • ]
PUT /department/:departmentUUID/user/:userUUID/botmessage

Authorization

name: basicAuthtype: httpscheme: basic

Request

Base URL
/communications
Username
Password
departmentUUID — path required
userUUID — path required
Body required
{

  "uuid": "string",

  "messageAttributes": {

    "body": "string",

    "type": "DRAFT",

    "protocol": "TEXT",

    "purpose": "F",

    "isManual": true,

    "numberOfMessageAttachments": 0,

    "subject": "string"

  },

  "messageSendingAttributes": {

    "recipientCommunicationValue": "string",

    "senderName": "string",

    "recipientName": "string",

    "senderCommunicationValue": "string"

  },

  "messageDeliveryAttributes": {

    "sentTimestamp": "2025-03-28T11:34:43.226Z",

    "receivedTimestamp": "2025-03-28T11:34:43.226Z",

    "deliveryStatus": "string",

    "deliveryFailureMessage": "string"

  }

}
curl / cURL
curl -L -X PUT '/communications/department/:departmentUUID/user/:userUUID/botmessage' \
-H 'Content-Type: application/json' \
-H 'Accept: application/json' \
--data-raw '{
  "uuid": "string",
  "messageAttributes": {
    "body": "string",
    "type": "DRAFT",
    "protocol": "TEXT",
    "purpose": "F",
    "isManual": true,
    "numberOfMessageAttachments": 0,
    "subject": "string"
  },
  "messageSendingAttributes": {
    "recipientCommunicationValue": "string",
    "senderName": "string",
    "recipientName": "string",
    "senderCommunicationValue": "string"
  },
  "messageDeliveryAttributes": {
    "sentTimestamp": "2025-03-28T11:34:43.226Z",
    "receivedTimestamp": "2025-03-28T11:34:43.226Z",
    "deliveryStatus": "string",
    "deliveryFailureMessage": "string"
  }
}'