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create/send Message/Notification​

create/send Message/Notification

Path Parameters
    departmentUUID string required
    userUUID string required
    customerUUID string required
Request Body required
    isFreeMarkerMessage boolean
    editor object
    uuid string
    name string
    type string

    Possible values: [USER, CUSTOMER]

    departmentUuid string
    messageAttributes object
    body string
    type string

    Possible values: [DRAFT, DISCARDED_DRAFT, OUTGOING, INCOMING, NOTE]

    protocol string

    Possible values: [TEXT, EMAIL, VOICE_CALL, NONE]

    purpose string

    Possible values: [F, OPTIN_APP, OPTIN_REJ, OPTIN_REQ, OPTIN_ACT, D, PDINOTIFY, INS_NOTIFY, INSPECT_RESTORED, TECH_INS_NOTIFY, VWA_REGULAR_MANUAL, VWA_TECH_MANUAL, VWA_TECH_AUTO, APPT_ESTIMATE_SIGN_REQUEST, AUTORESPOND, CONSENT, TIRE_PROFILE_INSP, TIRE_RECOMM_APPROVAL, W, P, R, S, A, CIWNotOp, PR, APR, AUTOMATIC_PREQUALIFICATION, AC, AU, AD, V, TF, CF, CWM, AER, ATR, OOO_DELEGATION_DELEGATEE_NOTIFY, DELEGATION_OOO_NOTE, MANUAL_DELEGATION_NOTE, MANUAL_DELEGATION_NOTIFICATION, MESSAGE_SEND_FAILURE_NOTIFICATION, UNASSIGNED_MESSAGE_NOTIFICATION, AUTOCSI_FAILED_NOTIFICATION, AUTOCSI_SENT_MANUALLY, TIRE_RECOMMENDATION_MANUAL, CUSTOMER_DOCUMENT_VERIFICATION, PAYMENT_MANAGER_APPROVAL_PAYMENT_REQUEST, PAYMENT_MANAGER_APPROVAL_NAME_MATCHING, MDLCACT, RECALL, PDMSG, NE, APPNOTIFY, MDLLACT, DRIV_CALL, PDM_CALL, FDNOTIFY, CARDDELETE, WTNS, FinInviteM, FIN_ALERT, PAY_RCPT, REF_RCPT, SCH_TXT, CIWOptIn, MDLLRSA, MDLCWSA, MDLCASA, PDNOTIFY, CASessStrt, PDNOTES, DRIV_SA, DRIV_PDM, ACNOT, APP_NOTIF, AUTH, JAUTH, LEAD_NOTIF, CardSave_RCPT, DO_VEH_OPT_ALERT, OPT_OUT, REF_REQ, MPI_AUTO, MPI_NOTIF, MPI_MANUAL, LEAD_NOTIF_MISSED, WFR, CUSTOMER_SENTIMENT_STATUS, BDC_CALL_FORWARD, FOLLOWUP, THREE_D_S_APPROVAL, THREE_D_S_APPROVAL_UNDO, SIGNED_INVOICE_NOTIFICATION, INCOMING_MESSAGE, COMMUNICATION_PREFERENCE_CHANGE_NOTIFICATION, UBER_RIDE_COMPLETION, UBER_RIDE_CANCELLATION, SHARED_RIDE_MESSAGE, THREAD_OWNERSHIP_CHANGED_NOTIFICATION, USER_ONBOARDING_INVITE, OUT_OF_OFFICE_TURN_OFF_REMINDER, RETRY_AUTORESPONDER, DUE_FOLLOWUPS_NOTE, DO_NEG_AMT_ALERT, PAYMENT_FIRSTTIME_CUSTOMER, OPB, MBNOTES, SIGNED_ESTIMATE_NOTIFICATION, RSNOTES, READY_TO_SEND_NOTIFICATION]

    isManual boolean
    subject string
    metaData object
    property name* string
    tags string[]

    Possible values: [TRASH]

    draftAttributes object
    draftStatus string

    Possible values: [SCHEDULED, FAILED, DISCARDED, SENT, DRAFTED, QUEUED]

    scheduledOn string
    draftFailureReason string

    Possible values: [MDL_EVENT_UNDER_TIME_LIMIT_REASON, MIN_DELAY_FOR_CEP_NOT_PASSED_REASON, UNCLOSED_RO_EXISTS_REASON, TIME_NOT_CORRECT_FOR_SENDING_REASON, MESSAGE_NOT_ALLOWED_FOR_LABEL, PREFERRED_COMMUNICATION_NOT_FOUND, NUMBER_OPTED_OUT, NOT_OK_TO_EMAIL, FAILED_AUTO_CSI_OLD_CLOSE_DATE, USER_DOES_NOT_HAVE_AUTHORITY_TEXING_MANUAL, USER_DOES_NOT_HAVE_AUTHORITY_TEXTING_AUTOMATIC, OLD_INSPECTION, DEALERSHIP_NOT_AUTHORIZED_TO_SEND_MESSAGE, NO_CUSTOMER_FOUND, INVALID_PHONE_NUMBER, CUSTOMER_OPTED_OUT, USER_DOES_NOT_HAVE_AUTHORITY_TO_SEND_MESSAGE, FAILED_TO_SEND_TEXT, NO_PHONE_NUMBER, GENERIC_FAILURE_REASON, NO_EMAIL_ID, CANT_SEND_EMAIL_TO_THIS_CUSTOMER, USER_DOES_NOT_HAVE_AUTHORITY_TO_EMAIL_MESSAGE, USER_NOT_FOUND_OR_INVALID]

    attachments object[]
  • Array [
    • fileURL string
    attachmentExtension string
    mimeType string
    originalFileName string
    docSize string
    thumbnailURL string
    mediaPreviewURL string
  • ]
    • defaultReplyAction string
    updateThreadTimestamp boolean
    updateTotalMessageCount boolean
    showInCustomerConversation boolean
    messageTags object[]
  • Array [
    • tagTypeUuid string
    referenceIdentifier string
    value object
    primaryAttribute object
    value string
    secondaryAttributes object[]
  • Array [
    • value string
  • ]
    • parentTags object[]
  • Array [
    • tagTypeUuid string
    referenceIdentifier string
  • ]
  • ]
    • messageSendingAttributes object
    addSignature boolean
    addTCPAFooter boolean
    overrideOptoutRules boolean
    sendVCard boolean
    communicationValueOfCustomer string
    communicationLabel string
    overrideHolidays boolean
    overrideHoursOfOperations boolean
    listOfEmailsToBeCCed string[]
    listOfEmailsToBeBCCed string[]
    callbackURL string
    callbackMetaData object
    property name* string
    addFooter boolean
    sendSynchronously boolean
    delay int32
    queueIfOptedOut boolean
    notificationAttributes object
    internalSubscribersNotifierPop boolean
    externalSubscribersNotifierPop boolean
    threadOwnerNotifierPop boolean
    sendPhoneNotification boolean
    additionalNotifierNotificationDAUUIDs string[]
    notificationButtons object[]
  • Array [
    • buttonTextTranslationWidgetKey string
    buttonTextTranslationKey string
    buttonDefaultText string
    buttonTheme string

    Possible values: [PRIMARY, SECONDARY, TERTIARY, QUATERNARY]

    buttonActionEventData object
    property name* string
    isPrimaryButton boolean
  • ]
    • incomingMessageAttributes object
    fromNumber string
    communicationUID string
    forwardText boolean
    forwardedEmailReference string
    internalCommentAttributes object
    usersToNotify object[]
  • Array [
    • uuid string
    name string
    type string

    Possible values: [USER, CUSTOMER]

    departmentUuid string
  • ]
    • usersFollowing object[]
  • Array [
    • uuid string
    name string
    type string

    Possible values: [USER, CUSTOMER]

    departmentUuid string
  • ]
    • groupMembers object
    property name* object[]
  • Array [
    • uuid string
    name string
    type string

    Possible values: [USER, CUSTOMER]

    departmentUuid string
  • ]
    • usersSubscribed object[]
  • Array [
    • uuid string
    name string
    type string

    Possible values: [USER, CUSTOMER]

    departmentUuid string
  • ]
    • usersUnSubscribed object[]
  • Array [
    • uuid string
    name string
    type string

    Possible values: [USER, CUSTOMER]

    departmentUuid string
  • ]
    • messageMetadata object
    property name* object
    property name* string
    freeMarkerMetadata object
    property name* object
    property name* object
Responses

OK

Schema
    messageUUID string
    status string

    Possible values: [SUCCESS, FAILURE]

    requestUUID string
    customerUUID string
    metaData object
    property name* string
    errors object[]
  • Array [
    • errorCode string
    errorDescription string
    errorUID string
  • ]
    • warnings object[]
  • Array [
    • warningCode string
    warningDescription string
  • ]
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