Get customer thread list for request parameters

Path Parameters

departmentUUID string required

customerUUID string required

application/json

Request Body required

assigneeUserUUID string

isArchived boolean

isClosed boolean

maxResults int32

sortOrderKey string

Possible values: [LAST_MESSAGE_ON, LAST_DELEGATION_ON]

sortOrder string

Possible values: [ASC, DESC]

Responses

application/json

Schema

Example (from schema)

Schema

customerThreads object[]

requestUUID string

errors object[]

warnings object[]

{
  "customerThreads": [
    {
      "id": 0,
      "archived": true,
      "closed": true,
      "dealerUuid": "string",
      "departmentUuid": "string",
      "userUuid": "string",
      "customerUuid": "string",
      "lastMessageOn": "2025-03-28T11:34:43.272Z",
      "lastDelegationOn": 0,
      "isWaitingForResponse": true
    }
  ],
  "requestUUID": "string",
  "errors": [
    {
      "errorCode": "string",
      "errorDescription": "string",
      "errorUID": "string"
    }
  ],
  "warnings": [
    {
      "warningCode": "string",
      "warningDescription": "string"
    }
  ]
}

POST /departments/:departmentUUID/customers/:customerUUID/threads

Authorization

name: basicAuthtype: httpscheme: basic

Request

Base URL

/communications

Username

Password

departmentUUID — path required

customerUUID — path required

Body required

{
  "assigneeUserUUID": "string",
  "isArchived": true,
  "isClosed": true,
  "maxResults": 0,
  "sortOrderKey": "LAST_MESSAGE_ON",
  "sortOrder": "ASC"
}

curl / cURL
curl -L -X POST '/communications/departments/:departmentUUID/customers/:customerUUID/threads' \
-H 'Content-Type: application/json' \
-H 'Accept: application/json' \
--data-raw '{
  "assigneeUserUUID": "string",
  "isArchived": true,
  "isClosed": true,
  "maxResults": 0,
  "sortOrderKey": "LAST_MESSAGE_ON",
  "sortOrder": "ASC"
}'

python / requests
curl -L -X POST '/communications/departments/:departmentUUID/customers/:customerUUID/threads' \
-H 'Content-Type: application/json' \
-H 'Accept: application/json' \
--data-raw '{
  "assigneeUserUUID": "string",
  "isArchived": true,
  "isClosed": true,
  "maxResults": 0,
  "sortOrderKey": "LAST_MESSAGE_ON",
  "sortOrder": "ASC"
}'

go / native
curl -L -X POST '/communications/departments/:departmentUUID/customers/:customerUUID/threads' \
-H 'Content-Type: application/json' \
-H 'Accept: application/json' \
--data-raw '{
  "assigneeUserUUID": "string",
  "isArchived": true,
  "isClosed": true,
  "maxResults": 0,
  "sortOrderKey": "LAST_MESSAGE_ON",
  "sortOrder": "ASC"
}'

nodejs / axios
curl -L -X POST '/communications/departments/:departmentUUID/customers/:customerUUID/threads' \
-H 'Content-Type: application/json' \
-H 'Accept: application/json' \
--data-raw '{
  "assigneeUserUUID": "string",
  "isArchived": true,
  "isClosed": true,
  "maxResults": 0,
  "sortOrderKey": "LAST_MESSAGE_ON",
  "sortOrder": "ASC"
}'

ruby / Net::HTTP
curl -L -X POST '/communications/departments/:departmentUUID/customers/:customerUUID/threads' \
-H 'Content-Type: application/json' \
-H 'Accept: application/json' \
--data-raw '{
  "assigneeUserUUID": "string",
  "isArchived": true,
  "isClosed": true,
  "maxResults": 0,
  "sortOrderKey": "LAST_MESSAGE_ON",
  "sortOrder": "ASC"
}'

csharp / RestSharp
curl -L -X POST '/communications/departments/:departmentUUID/customers/:customerUUID/threads' \
-H 'Content-Type: application/json' \
-H 'Accept: application/json' \
--data-raw '{
  "assigneeUserUUID": "string",
  "isArchived": true,
  "isClosed": true,
  "maxResults": 0,
  "sortOrderKey": "LAST_MESSAGE_ON",
  "sortOrder": "ASC"
}'

php / cURL
curl -L -X POST '/communications/departments/:departmentUUID/customers/:customerUUID/threads' \
-H 'Content-Type: application/json' \
-H 'Accept: application/json' \
--data-raw '{
  "assigneeUserUUID": "string",
  "isArchived": true,
  "isClosed": true,
  "maxResults": 0,
  "sortOrderKey": "LAST_MESSAGE_ON",
  "sortOrder": "ASC"
}'

java / OkHttp
curl -L -X POST '/communications/departments/:departmentUUID/customers/:customerUUID/threads' \
-H 'Content-Type: application/json' \
-H 'Accept: application/json' \
--data-raw '{
  "assigneeUserUUID": "string",
  "isArchived": true,
  "isClosed": true,
  "maxResults": 0,
  "sortOrderKey": "LAST_MESSAGE_ON",
  "sortOrder": "ASC"
}'

powershell / RestMethod
curl -L -X POST '/communications/departments/:departmentUUID/customers/:customerUUID/threads' \
-H 'Content-Type: application/json' \
-H 'Accept: application/json' \
--data-raw '{
  "assigneeUserUUID": "string",
  "isArchived": true,
  "isClosed": true,
  "maxResults": 0,
  "sortOrderKey": "LAST_MESSAGE_ON",
  "sortOrder": "ASC"
}'